top of page
FREQUENTLY ASKED QUESTIONS
Registration
1. How do I register for the 2015 Torch Relay for Children’s Miracle Network Hospitals online?
2. Do I need to join a team to register?
3. The website does not list the location for my event. When will this info be available?
4. What is the $20 registration fee used for and does it count toward my fundraising goal?
5. Is my information secure?
6. Do children need to pay a registration fee?
Donations & Website
1. Can friends and family make a donation to a Participant by going through the main website?
2. How can I see who has donated to me?
3. I forgot my Username and Password. How can I find out what they are?
4. All of my Donors are not showing up on the scroll mechanism. Why?
Event
1. Can I bring my dog?
2. How much money do I need to raise in order to participate?
3. I have a disability, am I still able to participate?
General Questions
1. Since The Torch Relay for CMN Hospitals is a national event, how are the funds distributed to
the local hospital?
2. How do I find information about my Children’s Miracle Network Hospital?
3. Are there any participant fundraising incentives?
4. What is your privacy policy?
5. If I need more information, who can I contact?
How do I register for the Welcome to The 2015 Torch Relay for Children’s Miracle Network Hospitals! online?
Go to the register here button and complete the form. You will be guided through the registration process. Once your transaction is complete, you will receive a confirmation email receipt.
Do I need to join a team to register?
Not at all. While there is an option to start a team or join a team if you would like to get your friends, family and co-workers together, many participants join as individuals.
The website does not list the location for my event. When will this info be available?
Because the details for local events can sometimes change due to circumstances beyond our control, not all of the event locations can be posted in advance. However, the specific location for each city will be posted no later than 45-days prior to the event. You will also receive an email confirmation to confirm your specific meeting time and location at least two weeks in advance.
What is the $20 registration fee used for and does it count toward my fundraising goal?
The event registration fee is utilized to help off-set of event expenses. While The Torch Relay team is committed to keeping costs down, there are some operational expenses which are unfortunately not donated by our sponsors and partners. However, once the registration fee is paid, 100% of every dollar you raise goes to your local Children's Miracle Network Hospitals.
Is my information secure?
Yes. Blackbaud has made every effort to protect your information. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server so that your data is securely stored.
Do children need to pay a registration fee?
Participants age 5 and over are required to pay a $5 registration fee. There is no charge for children under five years of age.
Can friends and family make a donation to a Participant by going through the main website?
Yes. On the home page of the website, friends and family can locate a Participant by clicking on the "Sponsor Participant" button. By typing in the name of the Participant, they will be directed to the Participant's personalized pledge page.
How can I see who has donated to me?
Go to the Log-in section on the site. Use the Username and Password that you received when you registered for the event. You can then view your Donor list and the amounts that have been donated.
I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click the Forgot Username/Password link at the bottom of the Login In page. You will receive an email with your username and password.
All of my Donors are not showing up on the scroll mechanism. Why?
As your Donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.
Can I bring my dog?
Dogs are permitted outdoors (unless a specific city ordinance prohibits animals), but must be kept on a leash at all times.
How much money do I need to raise in order to participate?
There is no minimum requirement; however, we do ask that all participants raise at least $100 to help support their local CMN Hospital.
I have a disability, am I still able to participate?
The It is a policy of the Torch Relay to make reasonable accommodations whenever necessary for all volunteers and participants with disabilities.
Since The Torch Relay for CMN Hospitals is a national event, how are the funds distributed to the local hospital?
All funds raised are tracked to the individual participant and distributed at the conclusion of The Torch Relay to your local CMNH Hospital.
How do I find information about my Children’s Miracle Network Hospital?
Visit www.ChildrensMiracleNetworkHospitals.org to learn more about Children’s Miracle Network Hospitals and to find information about your local hospital.
Are there any participant fundraising incentives?
Thanks to the generous support of our corporate sponsors, all participants will receive a 2015 Torch Relay t-shirt, medal and drawstring bag as a thank you for participating. Participants who raise $5,000 or more are invited to attend the Torchbearer Weekend, which annually honors our top fundraisers.
What is your privacy policy?
The Torch Relay for CMN Hospitals will not share any of your personal information or any of your donor's information with any organization, individual or company.
If I need more information, who can I contact?
Visit www.Torch-Relay.org to learn more about The Torch Relay. You may contact The Torch Relay volunteer staff via email at CMNH@torch-relay.org or via phone toll-free at 1-800-409-2544.
Anchor 6
Anchor 7
Anchor 8
Anchor 9
Anchor 10
Anchor 11
Anchor 12
Anchor 13
Anchor 14
Anchor 15
Anchor 16
Anchor 17
Anchor 18
Anchor 19
Anchor 20
Anchor 21
Anchor 22
Anchor 23
bottom of page


